A good groomer will ask you many questions regarding your pet and what your expectations are of them. We want to be sure we have a clear understanding of what you want for your pet and what kind of style will be best for your pet and for your budget. If you have lots of time to devote to at home maintenance you might prefer a longer more detailed style. If you and your pet are very active and prefer to spend your time hiking and running you may want a lower maintenance short trim. There are several factors when determining whats style suits your pet, and were here to help you understand what will work best. You should feel comfortable leaving your pet, and if your not, keep looking until you find a good fit. Feel free to bring a picture and when giving instructions use an exact length (ex. I would like a round face and 1″ of hair left all over the body), Ex. of what not to say- ( I want a puppy cut, but don’t make him look like a poodle). We need specifics to insure we understand each other, your groomer will let you know if they are able to achieve that desired style, and if not they should offer suggestions. If you think they might not be able to do what you like then shop around , to avoid an inevitable disappointment. Or if you pick up and your request were completely ignored you might want to keep looking. With all that said, we are human and if it’s not what you wanted let us know what you did or didn’t like, keeping in mind it’s our 1st time grooming your pet too and we can always adjust accordingly at your pets next visit. Puppy’s 1st groom should be a pleasant, low stress experience. Talk to your groomer about what you can do at home to prepare puppy for their first haircut (FYI this isn’t always advised on the very 1st visit). Puppy’s 1st trip is usually about getting clean and aqainted with new sounds, and feelings, not so much about getting that perfect breed standard trim. Having open communication with your groomer is imperative to a long term relationship. We want you and your pet to leave happy every time you visit, happy clients are our best advertising.